Your rental property is supposed to make you money.
So why does it feel like a second job you never applied for?
First Property Management handles everything — leasing, maintenance, rent collection, evictions, and more — so you can focus on what actually builds wealth. And we guarantee we'll increase your net operating income by at least $500 per month. Or you don't pay.
Book Your Free 15-Minute Call →No obligation. No pressure. Just an honest conversation about your property.
You got into rental property because you wanted more.
More income. More freedom. Maybe a path to financial independence that didn't depend on showing up to an office every day. You saw what real estate could do — and you made the move.
But somewhere along the way, something shifted.
The texts started coming in on weekends. The maintenance calls that interrupted dinner. The tenant who was two weeks late on rent and you weren't sure whether to say something or let it go. The lease renewal you kept putting off because you didn't know what to charge and didn't want to lose a good tenant over a few hundred dollars.
You're not failing. You're actually doing pretty well.
But it's costing you something you can't get back.
Time. Mental energy. The quiet confidence that your investment is working for you — not the other way around.
Here's what nobody tells you when you become a landlord: the property doesn't care about your other responsibilities. It doesn't care that you have a full-time job, a family, a life. It needs what it needs, when it needs it. And if you're the one managing it, that need lands on you. Every. Single. Time.
What if it didn't have to?
What if you could wake up on a Saturday morning and not check your phone first thing — because you know that if something happened with your property, someone else is already handling it?
What if your rent was automatically optimized to the market, your tenants were screened properly, your maintenance was handled without markup, and your books were clean and clear every single month?
That's not a fantasy. That's what professional property management is supposed to do.
And at First Property Management, we back it up with a guarantee.
Watch This First
How First PM Guarantees $500/Month More — Or You Pay Nothing
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Approx. 8 minutes · No fluff · Just the honest pitch
Hand your property to First PM — and get back your time, your peace of mind, and at least $500 more per month in your pocket. Guaranteed in writing. Or every dollar of our fees comes back to you.
What You Actually Get
No maintenance texts. No tenant emergencies. No mental checklist of things you need to follow up on. Just your morning, your coffee, and the quiet knowledge that your property is being handled — professionally, completely, without you.
This eliminates: The constant low-grade anxiety of being 'on call' for your own investment — the mental load that follows you everywhere, even when nothing is actively wrong.
Rent that hasn't been raised in two years. Maintenance bills with a hidden 15% markup you never agreed to. Vacancy days that stretched longer than they needed to. First PM fixes all of it — and guarantees $500 more per month in net operating income, or our fees come back to you in full.
This eliminates: The nagging suspicion that you're not getting everything your property should be earning — and the frustration of not knowing how to fix it.
With First PM, you have a real-time owner portal where you can see everything — rent payments, maintenance requests, lease status, financial statements — any time you want. And when something happens, we tell you. Proactively. Before you have to ask.
This eliminates: The helpless feeling of owning an asset you can't see clearly — and the specific frustration of a PM company that treats your property like a number, not an investment.
Evictions. Fair housing laws. Security deposit rules. Lease violations. First PM handles all of it. We know Tennessee and Georgia landlord-tenant law. We screen tenants to a documented standard. And if it ever comes to an eviction, we file, we communicate, and we show up in court — so you don't have to.
This eliminates: The low-level fear that you're one bad tenant, one missed disclosure, or one improper eviction away from a legal problem you didn't see coming.
When they mark up your maintenance bills, they make more money when things break. When they fill a vacancy fast with the wrong tenant, they collect their leasing fee — and you deal with the fallout. First PM is different because our owners are active real estate investors themselves. No maintenance markup. No incentive to fill vacancies with unqualified tenants. Just a company that makes more money when you make more money.
This eliminates: The distrust that comes from wondering whether your property manager is working for you — or working for themselves.
The Details
A lot of property management companies say they're full-service. Here's what that means at First PM — and what it means for your life.
The Owner Portal
See exactly what's happening with your property at any time — rent payments, maintenance history, financial statements — without making a single phone call. You're always in the loop, even when you're completely hands-off.
The No-Markup Maintenance Network
When your HVAC needs a repair, you pay what the vendor charges. Not what the vendor charges plus 15%. First PM has a network of trusted vendors in the Chattanooga area, and they pass the real cost directly to you — nothing added, nothing hidden.
The Documented Screening Standard
Every applicant is evaluated the same way: credit check, background check, employment verification, rental history, and an income requirement of at least three times the monthly rent. You don't get a tenant because they seemed nice. You get a tenant because they qualified.
The Eviction Protocol
If a tenant stops paying, First PM doesn't wait and hope. They post notice, communicate with the tenant, file when necessary, and represent you in court if it comes to that. You are never left to figure out the legal process alone.
Rent Optimization
First PM reviews your rent against current market data and tells you where you stand. If you're below market, they tell you by how much and what to do about it. You never operate blind.
Client Stories
Before
"I had five doors, a full-time job, and a new baby at home. My tenants were texting me at all hours. I wasn't failing — I was actually doing okay. But it was consuming me. I remember thinking, 'I'm kind of done with the day to day. I need someone to just take 100% over.' That's when I called First PM."
After
"Six months later, I've added two more doors. I couldn't have done that while I was managing everything myself. The mental space alone was worth it."
— [Client name], Hamilton County landlord, 5+ doors
Before
"My last property manager never told me when rent was late. I'd have to reach out and ask — and half the time I'd get a two-day delay on a response. I didn't trust them. I didn't know what was happening with my own property."
After
"With First PM, I get notified the moment something changes. I can log into my portal any time and see exactly where things stand. It's a completely different experience. I actually feel like an owner now."
— [Client name], Catoosa County landlord
Before
"I inherited my father's house and I was trying to manage it while also taking care of my mother. I didn't have the bandwidth. I kept thinking I'd figure it out, but I never did."
After
"First PM took it completely off my plate. I don't have to think about it anymore. The property is taken care of, the rent comes in, and I can focus on my family."
— [Client name], Hamilton County landlord
"I was skeptical after my last PM experience. But the no-markup maintenance policy alone has saved me more than the management fee."
— [Client name]
"I live out of state. First PM is the only reason I can own property in Chattanooga without flying back every time something comes up."
— [Client name]
"They told me my rent was $200 below market. I'd been leaving that money on the table for two years."
— [Client name]
"The eviction process was something I was terrified of. They handled everything. I didn't have to do a single thing."
— [Client name]
"I've referred three other landlords to First PM. That should tell you everything."
— [Client name]
* Testimonial placeholders — real client quotes coming soon

Andrea Hardaway & Brian Presson, Co-Founders
Built by Investors. For Investors.
First Property Management was foundedrea Hardaway and Brian Presson — two active real estate investors who know this market from the inside.
They didn't start a property management company because they thought it would be a good business. They started it because they knew what good property management should look like — and they couldn't find it.
Nearly a decade later, First PM manages properties across Hamilton, Bradley, Catoosa, and Walker County. They're licensed in Tennessee, Alabama, and Georgia. And they're still active investors themselves — which means they think about your property the same way they think about their own.
When you work with First PM, you're not working with a company that manages properties as a transaction. You're working with investors who understand that your rental property is part of a larger financial picture.
Common Concerns
Everything Included
Complete Property Management
Leasing, tenant screening, rent collection, maintenance coordination, lease enforcement, eviction handling, financial reporting, and owner portal access — all of it, handled by a team that treats your property like an investment, not a transaction.
No-Markup Maintenance
Every repair, every vendor, every service call — you pay exactly what it costs. No hidden percentage added on top.
Value: Most landlords don't realize they're paying a 10–20% markup on every repair with other PM companies. This alone can save hundreds of dollars per year.
Rent Optimization
First PM reviews your rent against current market data and tells you where you stand. If you're below market, they tell you by how much and what to do about it.
Value: The average self-managing landlord in the Chattanooga MSA is 10–15% below market rent. On a $1,200/month property, that's $1,440–$2,160 per year in missed income.
Owner Portal Access
Real-time visibility into everything — rent payments, maintenance requests, lease status, financial statements. Any time, from anywhere.
Full Eviction Protocol
If it ever comes to that, First PM handles the entire process — notice, filing, court representation. You don't have to understand Tennessee or Georgia eviction law.
Here's the honest truth about property management fees: for most landlords, the fee pays for itself — and then some.
If First PM optimizes your rent to the actual market, that alone often covers the management fee entirely. Add the maintenance savings from a no-markup vendor network. Add the vacancy reduction from professional leasing. Add the time you get back — hours every month that you can spend on your career, your family, or your next acquisition.
Now add the $500/month NOI guarantee.
The fee is not a cost. It's an investment with a guaranteed minimum return. And if that return doesn't materialize — if the net result of working with First PM isn't at least $500 per month better than what you were making before — you get every dollar back.
The real question isn't whether you can afford professional management. It's whether you can afford not to have it.
Here's the guarantee, in plain language: if First PM doesn't increase your net operating income by at least $500 per month compared to what you were making before, they will refund every dollar of their management fees.
Not a partial refund. Not a credit toward future services. Every dollar. Back to you.
That means rent optimization, vacancy reduction, maintenance cost control, and professional leasing — all working together to put more money in your pocket. If the net result isn't at least $500 per month better, you paid nothing for the service.
There is no scenario in which you are worse off than you are today.
That's not a marketing claim. It's a written commitment.
Book Your Free Call — Zero Risk →There's no countdown clock here. No artificial deadline.
But here's the honest math: if your rent is below market — and statistically, it probably is — every month you wait to fix it is another month of missed income you can never get back.
If you're $200 below market, that's $200 gone in January. $200 gone in February. $200 gone in March. By the time you get around to it, you've left $2,400 on the table for the year.
The best time to optimize your property was last year. The second best time is right now.
Fill out the form below. Find out where your property stands. There's no obligation, no pressure, and no cost to the conversation.
But every month you wait, the math keeps running.
Book a free 15-minute call with First PM.
Tell us about your property. We'll tell you what we think your NOI should be, how we'd get there, and whether we're the right fit for you.
Book Your Free 15-Minute Call →No pressure. No obligation. Just an honest conversation about your property and what it should be earning.
Takes less than 2 minutes to schedule.
FAQ
You got into it to build something.
More income. More freedom. A future that doesn't depend entirely on a paycheck. You saw what real estate could do — and you made the move.
That vision is still possible. It's just waiting for you to stop doing the work that's getting in the way of it.
First PM exists for one reason: to give Chattanooga landlords the freedom to be investors — not property managers. To take the calls, handle the maintenance, screen the tenants, enforce the leases, and optimize the returns — so you can focus on what you actually came here to do.
And we back it up with a guarantee. $500 more per month in your pocket, or every dollar of our fees comes back to you.
You have nothing to lose. You have time, money, and peace of mind to gain.
The only question is: what are you waiting for?
No obligation. No pressure. Just an honest conversation.
First Property Management
Hamilton · Bradley · Catoosa · Walker County
Licensed in Tennessee, Alabama & Georgia
firstpmusa.com